All Systems Operational

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SimpleWebRTC Services Operational
90 days ago
99.98 % uptime
Today
SimpleWebRTC API (api.simplewebrtc.com) Operational
90 days ago
99.98 % uptime
Today
SimpleWebRTC Account Portal (accounts.simplewebrtc.com) ? Operational
90 days ago
99.99 % uptime
Today
TURN Service (ice.simplewebrtc.com) ? Operational
90 days ago
99.97 % uptime
Today
Signaling Sevice (api.simplewebrtc.com websocket) ? Operational
90 days ago
99.99 % uptime
Today
TURN Servers Operational
90 days ago
97.85 % uptime
Today
North America TURN Endpoint ? Operational
90 days ago
97.88 % uptime
Today
Europe TURN Endpoint ? Operational
90 days ago
92.31 % uptime
Today
Asia-Pacific TURN Endpoint ? Operational
90 days ago
99.59 % uptime
Today
Europe TURN Server Operational
90 days ago
99.55 % uptime
Today
Asia-Pacific TURN Server Operational
90 days ago
99.95 % uptime
Today
North America TURN Server Operational
90 days ago
97.81 % uptime
Today
SimpleWebRTC Infrastructure ? Operational
90 days ago
100.0 % uptime
Today
SimpleWebRTC Postgres DB ? Operational
90 days ago
99.99 % uptime
Today
SimpleWebRTC Legacy (sandbox.simplewebrtc.com/socket.io/) ? Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Google Cloud Storage Operational
Google Cloud Platform Google Stackdriver Operational
Google Cloud Platform Google Kubernetes Engine Operational
Google Cloud Platform Google Compute Engine Operational
Google Cloud Platform Google Cloud SQL Operational
Google Cloud Platform Google Cloud Networking Operational
DNSimple Name Servers Operational
PagerDuty Webhooks Operational
PagerDuty Notification Delivery Operational
AWS cloudfront Operational
AWS route53 Operational
AWS ses-us-east-1 Operational
AWS s3-us-east-2 Operational
AWS lambda-us-east-1 Operational
Stripe API Operational
Stripe Emails Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Apr 5, 2020

No incidents reported today.

Apr 4, 2020
Resolved - This incident has been resolved.
Apr 4, 22:26 UTC
Investigating - Our infrastructure is handling a higher-than-normal amount of traffic and is currently operating with constrained resources. We've identified the issue and are working to resolve this problem.
Apr 4, 21:25 UTC
Resolved - This incident has been resolved.
Apr 4, 21:02 UTC
Investigating - Our infrastructure is handling a higher-than-normal amount of traffic and is currently operating with constrained resources. We've identified the issue and are working to resolve this problem.
Apr 4, 21:01 UTC
Apr 3, 2020

No incidents reported.

Apr 2, 2020

No incidents reported.

Apr 1, 2020
Resolved - The TURN endpoint which normally serves North & South Americas is online. New sessions can now use this endpoint for TURN relay.
Apr 1, 19:38 UTC
Investigating - The TURN endpoint which normally serves North & South America is offline. New sessions will be directed to alternate hosts. If you are running a SimpleWebRTC app in this region you may experience increased latency as our system will route your session to a TURN host that is farther away. We are working to get this host back online as soon as possible and will share an update on this status page as soon as more information is available.
Apr 1, 19:35 UTC
Resolved - This incident has been resolved.
Apr 1, 19:37 UTC
Investigating - The TURN server which normally serves North & South America is down. When we take a server offline our system normally directs your session to the next-closest TURN server so you should **not** experience disruption in service. If you are using SimpleWebRTC in one of these regions and your sessions are not connecting please reach out to us at support@simplewebrtc.com to let us know. We are working to get back to full functionality ASAP. Thanks for your patience.
Apr 1, 19:36 UTC
Resolved - This incident has been resolved.
Apr 1, 19:37 UTC
Investigating - The TURN server which normally serves the European and African continents and some of West Asia is down. When we take a server offline our system normally directs your session to the next-closest TURN server so you should **not** experience disruption in service. If you are using SimpleWebRTC in one of these regions and your sessions are not connecting please reach out to us at support@simplewebrtc.com to let us know. We are working to get back to full functionality ASAP. Thanks for your patience.
Apr 1, 19:35 UTC
Resolved - The TURN endpoint which normally serves Europe & West Asia is online. New sessions can now use this endpoint for TURN relay.
Apr 1, 19:37 UTC
Investigating - The TURN endpoint which normally serves Europe & West Asia is offline. New sessions will be directed to alternate hosts. If you are running a SimpleWebRTC app in this region you may experience increased latency as our system will route your session to a server than it farther away. We are working to get this host back online as soon as possible and will share an update on this status page as soon as more information is available.
Apr 1, 19:35 UTC
Mar 31, 2020

No incidents reported.

Mar 30, 2020

No incidents reported.

Mar 29, 2020

No incidents reported.

Mar 28, 2020
Resolved - The TURN endpoint which normally serves North & South Americas is online. New sessions can now use this endpoint for TURN relay.
Mar 28, 02:44 UTC
Investigating - The TURN endpoint which normally serves North & South America is offline. New sessions will be directed to alternate hosts. If you are running a SimpleWebRTC app in this region you may experience increased latency as our system will route your session to a TURN host that is farther away. We are working to get this host back online as soon as possible and will share an update on this status page as soon as more information is available.
Mar 27, 05:40 UTC
Resolved - The TURN endpoint which normally serves Europe & West Asia is online. New sessions can now use this endpoint for TURN relay.
Mar 28, 02:24 UTC
Investigating - The TURN endpoint which normally serves Europe & West Asia is offline. New sessions will be directed to alternate hosts. If you are running a SimpleWebRTC app in this region you may experience increased latency as our system will route your session to a server than it farther away. We are working to get this host back online as soon as possible and will share an update on this status page as soon as more information is available.
Mar 28, 02:22 UTC
Mar 27, 2020
Resolved - The TURN endpoint which normally serves Europe & West Asia is online. New sessions can now use this endpoint for TURN relay.
Mar 27, 15:55 UTC
Investigating - The TURN endpoint which normally serves Europe & West Asia is offline. New sessions will be directed to alternate hosts. If you are running a SimpleWebRTC app in this region you may experience increased latency as our system will route your session to a server than it farther away. We are working to get this host back online as soon as possible and will share an update on this status page as soon as more information is available.
Mar 27, 15:55 UTC
Resolved - The TURN endpoint which normally serves Europe & West Asia is online. New sessions can now use this endpoint for TURN relay.
Mar 27, 15:51 UTC
Investigating - The TURN endpoint which normally serves Europe & West Asia is offline. New sessions will be directed to alternate hosts. If you are running a SimpleWebRTC app in this region you may experience increased latency as our system will route your session to a server than it farther away. We are working to get this host back online as soon as possible and will share an update on this status page as soon as more information is available.
Mar 27, 15:44 UTC
Resolved - This incident has been resolved.
Mar 27, 15:48 UTC
Investigating - The TURN server which normally serves the European and African continents and some of West Asia is down. When we take a server offline our system normally directs your session to the next-closest TURN server so you should **not** experience disruption in service. If you are using SimpleWebRTC in one of these regions and your sessions are not connecting please reach out to us at support@simplewebrtc.com to let us know. We are working to get back to full functionality ASAP. Thanks for your patience.
Mar 27, 15:44 UTC
Resolved - The TURN endpoint which normally serves North & South Americas is online. New sessions can now use this endpoint for TURN relay.
Mar 27, 05:39 UTC
Investigating - The TURN endpoint which normally serves North & South America is offline. New sessions will be directed to alternate hosts. If you are running a SimpleWebRTC app in this region you may experience increased latency as our system will route your session to a TURN host that is farther away. We are working to get this host back online as soon as possible and will share an update on this status page as soon as more information is available.
Mar 27, 05:28 UTC
Resolved - The TURN endpoint which normally serves East Asia & Pacific is online. New sessions can now use this endpoint for TURN relay.
Mar 27, 05:30 UTC
Investigating - The TURN endpoint which normally serves East Asia and the Pacific Region is offline. New sessions will be directed to alternate hosts. If you are running a SimpleWebRTC app in this region you may experience increased latency as our system will route your session to a TURN host that is farther away. We are working to get this host back online as soon as possible and will share an update on this status page as soon as more information is available.
Mar 27, 05:27 UTC
Resolved - The TURN endpoint which normally serves North & South Americas is online. New sessions can now use this endpoint for TURN relay.
Mar 27, 05:27 UTC
Investigating - The TURN endpoint which normally serves North & South America is offline. New sessions will be directed to alternate hosts. If you are running a SimpleWebRTC app in this region you may experience increased latency as our system will route your session to a TURN host that is farther away. We are working to get this host back online as soon as possible and will share an update on this status page as soon as more information is available.
Mar 27, 05:13 UTC
Resolved - The TURN endpoint which normally serves East Asia & Pacific is online. New sessions can now use this endpoint for TURN relay.
Mar 27, 05:26 UTC
Investigating - The TURN endpoint which normally serves East Asia and the Pacific Region is offline. New sessions will be directed to alternate hosts. If you are running a SimpleWebRTC app in this region you may experience increased latency as our system will route your session to a TURN host that is farther away. We are working to get this host back online as soon as possible and will share an update on this status page as soon as more information is available.
Mar 27, 05:13 UTC
Resolved - The TURN endpoint which normally serves North & South Americas is online. New sessions can now use this endpoint for TURN relay.
Mar 27, 05:12 UTC
Investigating - The TURN endpoint which normally serves North & South America is offline. New sessions will be directed to alternate hosts. If you are running a SimpleWebRTC app in this region you may experience increased latency as our system will route your session to a TURN host that is farther away. We are working to get this host back online as soon as possible and will share an update on this status page as soon as more information is available.
Mar 27, 05:12 UTC
Resolved - The TURN endpoint which normally serves North & South Americas is online. New sessions can now use this endpoint for TURN relay.
Mar 27, 05:11 UTC
Investigating - The TURN endpoint which normally serves North & South America is offline. New sessions will be directed to alternate hosts. If you are running a SimpleWebRTC app in this region you may experience increased latency as our system will route your session to a TURN host that is farther away. We are working to get this host back online as soon as possible and will share an update on this status page as soon as more information is available.
Mar 27, 05:04 UTC
Mar 26, 2020
Resolved - The TURN endpoint which normally serves East Asia & Pacific is online. New sessions can now use this endpoint for TURN relay.
Mar 26, 14:29 UTC
Investigating - The TURN endpoint which normally serves East Asia and the Pacific Region is offline. New sessions will be directed to alternate hosts. If you are running a SimpleWebRTC app in this region you may experience increased latency as our system will route your session to a TURN host that is farther away. We are working to get this host back online as soon as possible and will share an update on this status page as soon as more information is available.
Mar 26, 14:28 UTC
Resolved - The TURN endpoint which normally serves East Asia & Pacific is online. New sessions can now use this endpoint for TURN relay.
Mar 26, 14:27 UTC
Investigating - The TURN endpoint which normally serves East Asia and the Pacific Region is offline. New sessions will be directed to alternate hosts. If you are running a SimpleWebRTC app in this region you may experience increased latency as our system will route your session to a TURN host that is farther away. We are working to get this host back online as soon as possible and will share an update on this status page as soon as more information is available.
Mar 26, 14:25 UTC
Resolved - The TURN endpoint which normally serves Europe & West Asia is online. New sessions can now use this endpoint for TURN relay.
Mar 26, 06:40 UTC
Investigating - The TURN endpoint which normally serves Europe & West Asia is offline. New sessions will be directed to alternate hosts. If you are running a SimpleWebRTC app in this region you may experience increased latency as our system will route your session to a server than it farther away. We are working to get this host back online as soon as possible and will share an update on this status page as soon as more information is available.
Mar 26, 06:39 UTC
Mar 25, 2020
Resolved - This incident has been resolved.
Mar 25, 15:37 UTC
Investigating - The TURN server which normally serves the European and African continents and some of West Asia is down. When we take a server offline our system normally directs your session to the next-closest TURN server so you should **not** experience disruption in service. If you are using SimpleWebRTC in one of these regions and your sessions are not connecting please reach out to us at support@simplewebrtc.com to let us know. We are working to get back to full functionality ASAP. Thanks for your patience.
Mar 25, 07:38 UTC
Resolved - This incident has been resolved.
Mar 25, 00:04 UTC
Investigating - The TURN server which normally serves North & South America is down. When we take a server offline our system normally directs your session to the next-closest TURN server so you should **not** experience disruption in service. If you are using SimpleWebRTC in one of these regions and your sessions are not connecting please reach out to us at support@simplewebrtc.com to let us know. We are working to get back to full functionality ASAP. Thanks for your patience.
Mar 25, 00:04 UTC
Resolved - The TURN endpoint which normally serves North & South Americas is online. New sessions can now use this endpoint for TURN relay.
Mar 25, 00:04 UTC
Investigating - The TURN endpoint which normally serves North & South America is offline. New sessions will be directed to alternate hosts. If you are running a SimpleWebRTC app in this region you may experience increased latency as our system will route your session to a TURN host that is farther away. We are working to get this host back online as soon as possible and will share an update on this status page as soon as more information is available.
Mar 25, 00:03 UTC
Mar 24, 2020
Resolved - This incident has been resolved.
Mar 24, 07:57 UTC
Investigating - The TURN server which normally serves the European and African continents and some of West Asia is down. When we take a server offline our system normally directs your session to the next-closest TURN server so you should **not** experience disruption in service. If you are using SimpleWebRTC in one of these regions and your sessions are not connecting please reach out to us at support@simplewebrtc.com to let us know. We are working to get back to full functionality ASAP. Thanks for your patience.
Mar 24, 07:57 UTC
Resolved - This incident has been resolved.
Mar 24, 07:38 UTC
Investigating - The TURN server which normally serves the European and African continents and some of West Asia is down. When we take a server offline our system normally directs your session to the next-closest TURN server so you should **not** experience disruption in service. If you are using SimpleWebRTC in one of these regions and your sessions are not connecting please reach out to us at support@simplewebrtc.com to let us know. We are working to get back to full functionality ASAP. Thanks for your patience.
Mar 24, 07:38 UTC
Resolved - This incident has been resolved.
Mar 24, 07:38 UTC
Investigating - The TURN server which normally serves the European and African continents and some of West Asia is down. When we take a server offline our system normally directs your session to the next-closest TURN server so you should **not** experience disruption in service. If you are using SimpleWebRTC in one of these regions and your sessions are not connecting please reach out to us at support@simplewebrtc.com to let us know. We are working to get back to full functionality ASAP. Thanks for your patience.
Mar 24, 07:38 UTC
Resolved - This incident has been resolved.
Mar 24, 07:37 UTC
Investigating - The TURN server which normally serves the European and African continents and some of West Asia is down. When we take a server offline our system normally directs your session to the next-closest TURN server so you should **not** experience disruption in service. If you are using SimpleWebRTC in one of these regions and your sessions are not connecting please reach out to us at support@simplewebrtc.com to let us know. We are working to get back to full functionality ASAP. Thanks for your patience.
Mar 24, 07:37 UTC
Mar 23, 2020
Resolved - The TURN endpoint which normally serves East Asia & Pacific is online. New sessions can now use this endpoint for TURN relay.
Mar 23, 07:56 UTC
Investigating - The TURN endpoint which normally serves East Asia and the Pacific Region is offline. New sessions will be directed to alternate hosts. If you are running a SimpleWebRTC app in this region you may experience increased latency as our system will route your session to a TURN host that is farther away. We are working to get this host back online as soon as possible and will share an update on this status page as soon as more information is available.
Mar 23, 07:55 UTC
Resolved - The TURN endpoint which normally serves East Asia & Pacific is online. New sessions can now use this endpoint for TURN relay.
Mar 23, 07:52 UTC
Investigating - The TURN endpoint which normally serves East Asia and the Pacific Region is offline. New sessions will be directed to alternate hosts. If you are running a SimpleWebRTC app in this region you may experience increased latency as our system will route your session to a TURN host that is farther away. We are working to get this host back online as soon as possible and will share an update on this status page as soon as more information is available.
Mar 23, 07:52 UTC
Resolved - The TURN endpoint which normally serves East Asia & Pacific is online. New sessions can now use this endpoint for TURN relay.
Mar 23, 07:52 UTC
Investigating - The TURN endpoint which normally serves East Asia and the Pacific Region is offline. New sessions will be directed to alternate hosts. If you are running a SimpleWebRTC app in this region you may experience increased latency as our system will route your session to a TURN host that is farther away. We are working to get this host back online as soon as possible and will share an update on this status page as soon as more information is available.
Mar 23, 07:51 UTC
Resolved - The TURN endpoint which normally serves East Asia & Pacific is online. New sessions can now use this endpoint for TURN relay.
Mar 23, 07:51 UTC
Investigating - The TURN endpoint which normally serves East Asia and the Pacific Region is offline. New sessions will be directed to alternate hosts. If you are running a SimpleWebRTC app in this region you may experience increased latency as our system will route your session to a TURN host that is farther away. We are working to get this host back online as soon as possible and will share an update on this status page as soon as more information is available.
Mar 23, 07:51 UTC
Resolved - The TURN endpoint which normally serves East Asia & Pacific is online. New sessions can now use this endpoint for TURN relay.
Mar 23, 07:51 UTC
Investigating - The TURN endpoint which normally serves East Asia and the Pacific Region is offline. New sessions will be directed to alternate hosts. If you are running a SimpleWebRTC app in this region you may experience increased latency as our system will route your session to a TURN host that is farther away. We are working to get this host back online as soon as possible and will share an update on this status page as soon as more information is available.
Mar 23, 07:50 UTC
Resolved - The TURN endpoint which normally serves East Asia & Pacific is online. New sessions can now use this endpoint for TURN relay.
Mar 23, 07:48 UTC
Investigating - The TURN endpoint which normally serves East Asia and the Pacific Region is offline. New sessions will be directed to alternate hosts. If you are running a SimpleWebRTC app in this region you may experience increased latency as our system will route your session to a TURN host that is farther away. We are working to get this host back online as soon as possible and will share an update on this status page as soon as more information is available.
Mar 23, 07:48 UTC
Resolved - The TURN endpoint which normally serves East Asia & Pacific is online. New sessions can now use this endpoint for TURN relay.
Mar 23, 07:48 UTC
Investigating - The TURN endpoint which normally serves East Asia and the Pacific Region is offline. New sessions will be directed to alternate hosts. If you are running a SimpleWebRTC app in this region you may experience increased latency as our system will route your session to a TURN host that is farther away. We are working to get this host back online as soon as possible and will share an update on this status page as soon as more information is available.
Mar 23, 07:48 UTC
Resolved - The TURN endpoint which normally serves East Asia & Pacific is online. New sessions can now use this endpoint for TURN relay.
Mar 23, 07:48 UTC
Investigating - The TURN endpoint which normally serves East Asia and the Pacific Region is offline. New sessions will be directed to alternate hosts. If you are running a SimpleWebRTC app in this region you may experience increased latency as our system will route your session to a TURN host that is farther away. We are working to get this host back online as soon as possible and will share an update on this status page as soon as more information is available.
Mar 23, 07:47 UTC
Resolved - The TURN endpoint which normally serves East Asia & Pacific is online. New sessions can now use this endpoint for TURN relay.
Mar 23, 07:37 UTC
Investigating - The TURN endpoint which normally serves East Asia and the Pacific Region is offline. New sessions will be directed to alternate hosts. If you are running a SimpleWebRTC app in this region you may experience increased latency as our system will route your session to a TURN host that is farther away. We are working to get this host back online as soon as possible and will share an update on this status page as soon as more information is available.
Mar 23, 07:37 UTC
Resolved - The TURN endpoint which normally serves East Asia & Pacific is online. New sessions can now use this endpoint for TURN relay.
Mar 23, 07:36 UTC
Investigating - The TURN endpoint which normally serves East Asia and the Pacific Region is offline. New sessions will be directed to alternate hosts. If you are running a SimpleWebRTC app in this region you may experience increased latency as our system will route your session to a TURN host that is farther away. We are working to get this host back online as soon as possible and will share an update on this status page as soon as more information is available.
Mar 23, 07:36 UTC
Resolved - This incident has been resolved.
Mar 23, 07:27 UTC
Investigating - Our infrastructure is handling a higher-than-normal amount of traffic and is currently operating with constrained resources. We've identified the issue and are working to resolve this problem.
Mar 23, 07:07 UTC
Resolved - The SimpleWebRTC API is reporting as healthy again
Mar 23, 07:02 UTC
Investigating - The healthchecks for the Talky API is failing. SimpleWebRTC will not be able to connect new calls until this issue is resolved.
Mar 23, 06:56 UTC
Resolved - The SimpleWebRTC API is reporting as healthy again
Mar 23, 07:01 UTC
Investigating - The healthchecks for the Talky API is failing. SimpleWebRTC will not be able to connect new calls until this issue is resolved.
Mar 23, 06:58 UTC
Resolved - This incident has been resolved.
Mar 23, 06:57 UTC
Investigating - Our infrastructure is handling a higher-than-normal amount of traffic and is currently operating with constrained resources. We've identified the issue and are working to resolve this problem.
Mar 23, 06:32 UTC
Resolved - The SimpleWebRTC Signaling Server is healthy again.
Mar 23, 06:56 UTC
Investigating - Prosody XMPP websocket is not responding. SimpleWebRTC may not be able to connect new sessions until this problem is resolved.
Mar 23, 06:49 UTC
Mar 22, 2020

No incidents reported.