The TURN endpoint which normally serves North & South Americas is online. New sessions can now use this endpoint for TURN relay.
Posted Nov 13, 2019 - 12:29 UTC
Update
We are continuing to monitor for any further issues.
Posted Nov 12, 2019 - 11:52 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 12, 2019 - 11:29 UTC
Investigating
The TURN endpoint which normally serves North & South America is offline. New sessions will be directed to alternate hosts. If you are running a SimpleWebRTC app in this region you may experience increased latency as our system will route your session to a TURN host that is farther away. We are working to get this host back online as soon as possible and will share an update on this status page as soon as more information is available.